• - Backyard Retractable Awning: When you open our retractable patio awning, you can sit outside in a cool spot free from rain and glare. It's made of polyurethane-coated 280gsm fabric, making it water resistant, fade resistant, and able to provide UV30+ sun protection.


• - Adjustable Awning: Control the length and angle of our manual retractable awning to suit your shade needs as they change throughout the day. Adjust the tilt from 45-85° to adapt your space to where the sun is in the sky.


• - Solid Frame: With a combination frame composed of powder-coated steel tubes and aluminum, our deck awning has the strength needed to endure water, wind, and weather. (Please use caution when a large storm occurs).


• - Multi-Surface: Our retractable awning includes mounting hardware you can use to install it on balcony brick walls, concrete, wood walls next to patios, doors, and windows.


• - Manual Retractable Patio Awning Info: Shaded Area: 189" W x 118" D. Handle Length: 59" L. (The wall must measure at least 8.2-11.5' to fit the awning. If you plan to mount the cover above a door wall or window, you'll need an additional 11.75"). Windproof level: 2.

Shipping Time:

Standard Handling: Once your order is confirmed and payment is received, we aim to process and ship your products as swiftly as possible. Our standard handling time ranges between 2 - 4 days.

Estimated Delivery: The estimated shipping time varies depending on the product, location, and stock availability. Please note that some items may take up to 7-10 days to arrive, including handling time.

Shipment Tracking: You will receive a confirmation email with tracking information, when available, once your order has been shipped.

Returns Policy:

As a large online retailer, we coordinate with various suppliers who set their own return policies. We strive to offer a hassle-free return process in line with these policies and guidelines.

All returns must be initiated within 30 days of delivery.

Return Eligibility:

Specific return requirements depend on the supplier and item purchased. We will guide you through understanding these guidelines.

For damaged products, photographic evidence of the product and packaging is required, as per shipping company policy.

Refunds:

Refunds are issued once the returned item is received in full and the supplier confirms the item's condition.
Refunds are processed back to the original payment method.

Shipping Costs for Returns:

Return shipping costs may not be covered by some suppliers, especially for larger items.
In such cases, Outdoor Style Company will provide the return shipping address. The item must be shipped within 10 days for tracking purposes.

30-Day Return Window:

Most suppliers mandate a 30-day return period. If you're not satisfied with your purchase, you can return it within this timeframe.
Note: Some specialized products or electronic equipment may not be eligible for returns.

Additional Information:

Return Condition: Items should be returned in their original condition and packaging.

Restocking Fees: Be aware of any restocking fees or additional charges that may apply, based on the supplier's policy.

Refund Processing

Time: Please allow a reasonable time frame for the processing of refunds post-return acceptance.

Lost/Delayed

Shipments: Contact us immediately if your shipment is lost or significantly delayed.

Contact for Queries: For any questions or concerns regarding our shipping and returns policy, please contact support@outdoorstyleco.com

Policy Updates: This policy is subject to change. Last reviewed on January 1, 2024.