-Package Including 1 Fire Pit Table 1 Bag of Lava Rock 1 AAA Battery 1 Fire Pit PVC Cover 1 Coffee Table 1 Storage Box 1 Sofa Set Waterproof Cover 2 Ottomans 2 Corner Sofas 2 Armless Sofas 2 Ottoman’s Cushions 4 Back Cushions 4 Seat Cushions 2 Instructions
-Ship in 5 boxes may arrive on different days
-2 bags of screws are packed in different boxes (1 bag of screws in the fire pit table box and another bag of screws in the first sofa set box)
-50 000 BTU heat output for stable and sufficient warmth
-Easy to operate through the simple ignition system
-Select the high or low flame based on your needs
-Add an elegant touch with fade-resistant ceramic fire pit tabletop with marble pattern
-Match the standard 20 lbs propane tank (not included)
-Use it as a fire pit table or extra coffee table by covering the lid or not
-Keep the fire pit table stable with adjustable foot pads
-Safe to use the fire pit table with ETL and CSA certifications
-Patio sofa set can be arranged in a compact size for space-saving
-All the cushions can be stored in the storage box before arranging
-Ottoman with storage space for ottomans’ cushion or other objects
-Protect the fire table and sofa set from rain and dust with 2 waterproof covers
-Soft padded cushions for a comfy sitting experience
-Keep the ottoman cushions in place with fixing ropes and buttons
-Remove the cushion covers for easy cleaning
-Selected mix brown PE wicker for fade resistance and sun protection
-Heavy-duty and rustproof steel frame ensures strong stability
-Safer and sturdier to use the coffee table because of the premium tempered glass
-Rearrange this 9-piece set into different combinations based on your needs
-Help you to install with straightforward instructions included

Shipping Time:

Standard Handling: Once your order is confirmed and payment is received, we aim to process and ship your products as swiftly as possible. Our standard handling time ranges between 2 - 4 days.

Estimated Delivery: The estimated shipping time varies depending on the product, location, and stock availability. Please note that some items may take up to 7-10 days to arrive, including handling time.

Shipment Tracking: You will receive a confirmation email with tracking information, when available, once your order has been shipped.

Returns Policy:

As a large online retailer, we coordinate with various suppliers who set their own return policies. We strive to offer a hassle-free return process in line with these policies and guidelines.

All returns must be initiated within 30 days of delivery.

Return Eligibility:

Specific return requirements depend on the supplier and item purchased. We will guide you through understanding these guidelines.

For damaged products, photographic evidence of the product and packaging is required, as per shipping company policy.

Refunds:

Refunds are issued once the returned item is received in full and the supplier confirms the item's condition.
Refunds are processed back to the original payment method.

Shipping Costs for Returns:

Return shipping costs may not be covered by some suppliers, especially for larger items.
In such cases, Outdoor Style Company will provide the return shipping address. The item must be shipped within 10 days for tracking purposes.

30-Day Return Window:

Most suppliers mandate a 30-day return period. If you're not satisfied with your purchase, you can return it within this timeframe.
Note: Some specialized products or electronic equipment may not be eligible for returns.

Additional Information:

Return Condition: Items should be returned in their original condition and packaging.

Restocking Fees: Be aware of any restocking fees or additional charges that may apply, based on the supplier's policy.

Refund Processing

Time: Please allow a reasonable time frame for the processing of refunds post-return acceptance.

Lost/Delayed

Shipments: Contact us immediately if your shipment is lost or significantly delayed.

Contact for Queries: For any questions or concerns regarding our shipping and returns policy, please contact support@outdoorstyleco.com

Policy Updates: This policy is subject to change. Last reviewed on January 1, 2024.