-Selected PE rattan for fade resistance and sun protection

-Heavy-duty metal frame for strong support

-Soft padded cushions for optimal comfort

-Detachable cushion covers for easy cleaning

-Relax your feet on the cozy ottomans

-Meet your storage needs with storage box

-9-piece outdoor furniture set for various combinations

-Clean the smooth tempered glass tabletop easily

-Store the patio sofa set in a compact size for space-saving

-50 000 BTU heat output for sufficient warmth

-Easy to operate with simple ignition system

-Match the standard 20 lbs propane tank (not included)

-CSA certification for safe protection

-Come in 5 boxes the time of receipt can be subject to change

Note:
1. Please do not completely cover the stainless steel burner with lava rocks when igniting.
2. Please keep lava rocks always dry to prevent splashes when using.
3. When the fire does not ignite try fanning the gas around the burner by hand to ensure adequate contact with oxygen.
4. Cover the fire pit table with the dust cover only when it cools down.
5. Do not tighten all the screws until all the holes are aligned.
6. Please note that color differences may occur between different lights and monitors.
7. Please always keep cushions dry and avoid rain exposure.

Shipping Time:

Standard Handling: Once your order is confirmed and payment is received, we aim to process and ship your products as swiftly as possible. Our standard handling time ranges between 2 - 4 days.

Estimated Delivery: The estimated shipping time varies depending on the product, location, and stock availability. Please note that some items may take up to 7-10 days to arrive, including handling time.

Shipment Tracking: You will receive a confirmation email with tracking information, when available, once your order has been shipped.

Returns Policy:

As a large online retailer, we coordinate with various suppliers who set their own return policies. We strive to offer a hassle-free return process in line with these policies and guidelines.

All returns must be initiated within 30 days of delivery.

Return Eligibility:

Specific return requirements depend on the supplier and item purchased. We will guide you through understanding these guidelines.

For damaged products, photographic evidence of the product and packaging is required, as per shipping company policy.

Refunds:

Refunds are issued once the returned item is received in full and the supplier confirms the item's condition.
Refunds are processed back to the original payment method.

Shipping Costs for Returns:

Return shipping costs may not be covered by some suppliers, especially for larger items.
In such cases, Outdoor Style Company will provide the return shipping address. The item must be shipped within 10 days for tracking purposes.

30-Day Return Window:

Most suppliers mandate a 30-day return period. If you're not satisfied with your purchase, you can return it within this timeframe.
Note: Some specialized products or electronic equipment may not be eligible for returns.

Additional Information:

Return Condition: Items should be returned in their original condition and packaging.

Restocking Fees: Be aware of any restocking fees or additional charges that may apply, based on the supplier's policy.

Refund Processing

Time: Please allow a reasonable time frame for the processing of refunds post-return acceptance.

Lost/Delayed

Shipments: Contact us immediately if your shipment is lost or significantly delayed.

Contact for Queries: For any questions or concerns regarding our shipping and returns policy, please contact support@outdoorstyleco.com

Policy Updates: This policy is subject to change. Last reviewed on January 1, 2024.