-Deliver in 5 boxes may arrive on the different days
-2 bags of screws are packed in the different boxes (1 bag of screws in the fire pit table box and another bag of screws in the first sofa set box)
-50000 BTU heat output for stable and sufficient warmth
-Easy to operate through the simple ignition system
-Select the high or low flame based on your needs
-Add an elegant touch with fade-resistant ceramic fire pit tabletop with marble pattern
-Match the standard 20 lbs propane tank (not included)
-Use it as a fire pit table or extra coffee table by covering the lid or not
-Keep the fire pit table stable with adjustable foot pads
-Safe to use the fire pit table with ETL and CSA certifications
-Soft padded cushions for optimal comfort
-The dimension of armless sofa cushion and corner sofa cushion is different
-Detachable cushion covers for easy cleaning
-Meet your storage needs with 1 storage box and 2 ottomans with extra storage space
-9-piece outdoor furniture set for various combinations
-Selected black PE rattan for sun protection
-Heavy duty steel frame for steady performance
-Clean the smooth tempered glass tabletop easily
-Store the patio sofa set in a compact size for space-saving
-Cover the waterproof cover on the fire table and patio sofa set for a longer service time
-Help to assemble with straightforward instruction
-Note:
1. Please do not completely cover the stainless steel burner with lava stones.
2. Please keep lava stones dry to prevent splashes caused by humidity when using.
3. Please wait for the stainless steel burner to cool down and cover it with a waterproof cover.
4. Match the standard 20 lbs propane tank (not included).
5. If it rains please take cushions back home.

Shipping Time:

Standard Handling: Once your order is confirmed and payment is received, we aim to process and ship your products as swiftly as possible. Our standard handling time ranges between 2 - 4 days.

Estimated Delivery: The estimated shipping time varies depending on the product, location, and stock availability. Please note that some items may take up to 7-10 days to arrive, including handling time.

Shipment Tracking: You will receive a confirmation email with tracking information, when available, once your order has been shipped.

Returns Policy:

As a large online retailer, we coordinate with various suppliers who set their own return policies. We strive to offer a hassle-free return process in line with these policies and guidelines.

All returns must be initiated within 30 days of delivery.

Return Eligibility:

Specific return requirements depend on the supplier and item purchased. We will guide you through understanding these guidelines.

For damaged products, photographic evidence of the product and packaging is required, as per shipping company policy.

Refunds:

Refunds are issued once the returned item is received in full and the supplier confirms the item's condition.
Refunds are processed back to the original payment method.

Shipping Costs for Returns:

Return shipping costs may not be covered by some suppliers, especially for larger items.
In such cases, Outdoor Style Company will provide the return shipping address. The item must be shipped within 10 days for tracking purposes.

30-Day Return Window:

Most suppliers mandate a 30-day return period. If you're not satisfied with your purchase, you can return it within this timeframe.
Note: Some specialized products or electronic equipment may not be eligible for returns.

Additional Information:

Return Condition: Items should be returned in their original condition and packaging.

Restocking Fees: Be aware of any restocking fees or additional charges that may apply, based on the supplier's policy.

Refund Processing

Time: Please allow a reasonable time frame for the processing of refunds post-return acceptance.

Lost/Delayed

Shipments: Contact us immediately if your shipment is lost or significantly delayed.

Contact for Queries: For any questions or concerns regarding our shipping and returns policy, please contact support@outdoorstyleco.com

Policy Updates: This policy is subject to change. Last reviewed on January 1, 2024.